An Extraordinary Example Of Customer Service From A Local Church
This past Thursday, I had the privilege of attending the NewSpringÂ Leadership Conference (NLC)Â at NewSpring Church in Anderson, SC.Â For those of you unfamiliar with the city ofÂ Anderson, it isÂ located on I-85 just across the Georgia/South Carolina border andÂ is the home ofÂ Clemson University.
Whenever IÂ visit Anderson, I usually stay at one of about five hotels located on exit 19.Â This time I stayed at the Country Inn.Â HotelsÂ are usually uneventful butÂ somethingÂ extraordinary was happening in the hotel’s parking lot.Â Â
Before IÂ get toÂ myÂ parking lotÂ experience, let me tell you about NewSpringÂ Church.Â Â With seven campuses and two more launching in the near future,Â NewSpring, led by Senior Pastor Perry Noble,Â now runs over 15,000 in weekly attendance.Â It is one of America’s largest and fastest growing churches.Â They also have some of the greatest volunteers I have ever seen.Â Specifically, they have THEÂ Â greatest parking ministry I have come across.Â This leads me back to my hotel stay.
I arrived atÂ the Country InnÂ about 7:00 PM.Â It was a long day and I was pretty tired.Â But waiting outside the hotel were about a dozen people wearing NewSpring t-shirts!Â They were there to welcomeÂ people arriving for the conference.Â Did you get that?Â They were welcoming people…AT THE HOTEL!Â Unbelievable!Â That was over-the-top service by a local church.
NewSpring has a t-shirt that says, “I Love My Church”.Â Whenever I see those shirts I immediately think, “Yes you do.”Â And becauseÂ they so deeply love their church,Â those who visit it, and most importantly, Jesus, we love their church as well.
To the staff andÂ volunteers ofÂ NewSpringÂ Church, thank you for making the NLCÂ such a wonderful experience.Â And a special thank you goes to those wonderful volunteers who welcomedÂ us to the Country Inn!
Pastors and church leaders, what is one thing you can take away from this story and apply at your church next week?
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