On March 4, 2016, Bryan Miles, co-founder and CEO of BELAY Solutions,  sat down for a revealing interview in the Vanderbloemen Leadership Podcast.  Bryan is an incredible leader and whenever he speaks on the subject of leadership, I listen.  You can watch and listen to the full interview by clicking HERE.

If you are unfamiliar with BELAY, they were recently ranked #1 among small companies in the 2017 Top Company Cultures List Presented by Entrepreneur and CultureIQ.  Bryan knows what he is talking about.

Before getting to his post, I wanted to let you know BELAY offering 50% off their Implementation Fee during the month of August.  The Implementation Fee covers all the up front due diligence required to make a great match between a client and a Virtual Assistant, Bookkeeper, or other service provider.  They take the matching process THAT seriously.  The IMP Fee is normally $595 and as mentioned, BELAY is currently offering 50% off!  If you need staffing or administrative assistance, then at least click HERE or on the image provided and have a conversation with their team. You will be glad you did!

The following are 18 leadership quotes and lessons from Bryan Miles, CEO and co-founder of BELAY Solutions:

  1. “I hungered for things you could have when you have a successful business.  You can have some autonomy.”
  2. “It’s not like ‘I have to work with my wife.’  It’s like, ‘Wow!  I get that talent on my team.'”
  3. “There is something to be said about looking at your wife as a genuine partner.”
  4. “Never underestimate the power of communication.”
  5. “Leverage technology…I have more Zoom calls than I do phone calls with my team.”
  6. “We add in the DISC profiles and KRAs (Key Result Areas) when hiring…We commit to several interviews via Skype.”
  7. “We work with a lot of churches in the $1.5 – $2 million range.  We also work with a lot of church plants.” – Bryan on churches who work well with virtual assistants
  8. “When we started working with churches we knew we needed something affordable…A pastor can start working with a virtual assistant for as little as five hours a week.  It’s that simple.”
  9. “We replace onsite assistants who work 35 hours per week with a virtual assistant who works 15 hours per week.”
  10. “You can mitigate (pastoral) affairs by putting a virtual assistant in.”
  11. “We’ve grown really quick.  We’ve had to deal with a lot of growing pains associated with it.”
  12. “Riding a rocket while fun, there’s also an element of all sorts people involved in it.”
  13. “We look for leaders who are agile because we hope to continue to grow.”
  14. “Our growth impacts people’s lives…It could potentially impact the values of an organization.”
  15. “We place a lot more value on agility and critical thinking in our interviewing process.”
  16. “Growing something fast, you got to constantly stay in front of your team with ‘The Why.'”
  17. “Mid-level managers quickly want to go to ‘How.'”
  18. “People wrap their hearts around evidence that your mission is working vs. a metric that communicates it’s working.”

What one lesson from this informative session can you implement TODAY to make you a better leader?


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