There is a Wisdom Famine in our world today. Recently, my wife and I had the privilege of having dinner with Steve Robinson and his delightful wife, Dianne. Long-term readers of this site will be familiar with Steve. He is the former Executive Vice President and Chief Marketing Officer of Chick-fil-A, Inc. from 1981-2015. In […]
Tag Archives | Chick-fil-A
Initial Thoughts on the new book Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand
“He did not think, How can I create a great brand culture? He simply did what came naturally to him. He made promises that his customers came to trust, and those promises continue to form the foundation of the Chick-fil-A brand.” – Former Chick-fil-A chief marketing office and executive vice president Steve Robinson on company […]
Live Blog From Renew Conference: 41 Lessons On Doing Ministry Like Chick-Fil-A: Inviting Good Customer Service Into Your Ministry
For the next several days, I will be attending the Renew Leadership Conference hosted by Union Baptist Church and Bishop Sir Walter Mack in Winston-Salem, NC. I have been dispatched by INJOY Stewardship Solutions to add value to those in attendance and capture the best leadership insights I gleaned from an all-star lineup of speakers. […]
Live Blog From Go Conference: 24 Leadership Quotes On Chick-Fil-A’s Culture Of Generosity
For two days, I have been live blogging from the GO Georgia Conference in Atlanta, GA. Go Georgia featured a phenomenal array of both nationally recognized speakers and leading practitioners from the state of Georgia. Regardless of where you live, anyone serving in church ministry roles can gain practical information on a wide-range of ministry-oriented topics on […]
The Top 10 Leadership Posts I Read The Week Of July 30th
What an incredible week of leadership this has been (and boy is that an understatement)! Between the outpouring of support, long lines, and record sales Chick-fil-A experienced on August 1st, the attacks from misguided government officials on private enterprise, the war on free speech, the firing of former Vonte CFO/Treasurer Adam Smith, Mark Zuckerberg and Facebook’s continued fall, and the Olympics, we […]
13 Reasons I Love Chick-fil-A
The firestorm that has resulted from Chick-fil-A President and COO Dan Cathy’s recent comments are overly excessive and another example of the loss of civility in American culture. As Americans, we have to reach a point where varying opinions can be respected and the subsequent debate result in healthy discourse. With that being said, I would like to […]