It is a fairly regular occurrence for people to use social media and other online forums to express displeasure with their customer service experience. This is not such a post. In fact, this experience was so positive I think churches can learn much from it. Last week my wife and I were looking for somewhere […]
Tag Archives | service
5 Lessons Pastors And Church Leaders Can Learn From The Cincinnati Zoo About Gaining Volunteers
Genius is making the complicated simple, not making the simple complicated. Sometimes there are good practical answers right before our eyes to the issues we face. And one of the biggest issues pastors and church leaders face is how to gain, train, and retain more volunteers. In the April edition of Wired Magazine, the Cincinnati […]
The Process Of Becoming A Generous Leader
As a leader, I want to be more generous. I desire to have a more open hand and a bigger heart. Often I have to repent and do self-examination because of my insensitivity to the poor and under-resourced. There is a struggle that often takes place within me to serve myself rather than to serve others. I can easily resist […]
Should We Bribe People To Come To Church?
Should we bribe people to come to church? Maybe we already do. In the September, 2011 edition of Fast Company magazine, Esther Duflo’s passionate and unconventional work in serving the poor is profiled. Udaipur is an extremely under-resourced city in the nation of India.  It had a child immunization rate of less than 2%. There are several reasons for […]
How To Impact Students: 10 Lessons From Summer Camp
My 11-year old daughter Anna spent this last week at Fellowship Bible Church’s summer camp. Think Vacation Bible School on steroids! It had an unbelievable impact on her life. As I sat down and talked with her about the previous five days, it struck me that the strategies and leadership principles exhibited at the camp could be applied at any level of a […]
10 Privileges Of Being A Volunteer Part 2
Being a volunteer at a local church has been one of the great joys of my life. The challenge that volunteers face is long-term sustainable commitment fueled by an attachment to vision. The purpose of these posts is twofold: Encourage people to begin serving and give them a picture of what will happen in their lives as a result of […]
10 Privileges Of Being A Volunteer Part 1
 During the summer of 1986, I was working in a grocery store produce department while attending college. This job came with the unbelievable benefit of one unpaid week of vacation per year. So when that week came in July, I had a decision to make. Instead of going to the beach for sun and surf, I instead made […]