Archive | Books

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The First Thing a Leader Should Do When Their Organization is NOT Serving Their Customers Well

Focus On The Fundamentals When David Novak became Chief Operating Officer of Pepsi in 1992, he focused on simplifying their problems and getting the fundamentals of the business right.  For example, Novak put his attention on the company’s trucks efficiently leaving the warehouse with enough product on board. Focusing on the fundamentals was nothing new […]

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7 Qualities of an Influential Leader

A Great Talent Becomes Available In Andy Martino’s outstanding book The Yankee Way: The Untold Inside Story Of The Brian Cashman Era we are introduced to former player and scout Tim Naehring.  In 2007, a shake-up in the Cincinnati Reds organization left Naehring without a job.  However, Naehring was not unemployed long.  Because of his […]

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President Joe Biden Exits The Presidential Race and the Number One Way Leaders Lose Their Influence

A Non-Profit Resignation Many years ago, I was involved with a non-profit organization when its CEO resigned.  While in the room, people immediately turned their heads to the person with the second-most influence in the room and began asking him for direction.  They began lining up lunches, breakfasts, and meetings with that individual.  People respected […]

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The Number One Thing Leaders Are Remembered For

The only people who will remember how much overtime you worked will be your children.  Someone will one day put your awards and trophies in a cardboard box.  Your accomplishments will eventually be minimized because people will think they could have done the job better than you.  So what will people actually remember about you? […]

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One Thing which Stalls an Organization’s Mission and Vision (and One Thing which Ignites It)

Michael Lombardi said in his recent outstanding coaching session, “Inertia is not a lack of action but an inability to recognize the appropriate action.”  Allow me to give you an example. There is a difference between pivot decisions and strategic decisions.  Pivot decisions are the proverbial fork in the road.  You will either go left […]

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